Privacy Policy

Effective Date: 1 August 2025

Taikisha Vietnam Engineering Co., Ltd. (“we”, “us”) recognizes that protecting personal data is a critical responsibility in a rapidly evolving digital and media landscape. In fulfilment of this commitment, we have established this Privacy Policy to ensure transparency and full compliance with data-protection regulations.

By using our website, you agree to the terms of this Privacy Policy.

1. Scope of Application

This Policy applies to all personal-data activities conducted on the websites owned and managed by us. Specifically, it governs the collection and processing, sharing and transfer, storage and protection of data.

It covers every individual or organization that accesses or uses our website and any related services provided through this platform. We conduct all such activities transparently and lawfully, in accordance with Decree No. 13/2023/ND-CP on Personal Data Protection, Law on Cybersecurity 2018, and other applicable Vietnamese personal-data protection laws.

All executives and employees are required to understand and strictly adhere to this Policy to protect personal information responsibly and ethically.

2. Collection and Processing of Personal Data

We collect personal data only when voluntarily provided by individuals via our website forms, for purposes related to communication and service provision. Specifically, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Any attached documents (such as CVs or inquiries)

No other personal information is collected automatically

These data are collected solely to fulfill user requests, such as responding to inquiries or sending requested materials (e.g., company profile), and are handled in a lawful, fair, and transparent manner.

We do not use cookies, tracking tools, or third-party integrations that collect or analyze user behavior on the website.

3. Definition of “Personal Data”

Under Decree No. 13/2023/ND-CP, “Personal Data” means information in the form of symbols, letters, numbers, images, or sound in an electronic environment associated with a specific person, or enabling identification of a specific person.

In our context, the types of personal data we collect are limited to:

• Basic Personal Data: full name, email address, company name, and content provided through forms (including documents).

We do not collect or process sensitive personal data.

4. Sharing Personal Data with Third Parties

We do not share your personal data with any third party, except where:

• Required by competent authorities or by law; or
• Necessary to protect life, health, or property where consent cannot be obtained in time.

In any case of data sharing as required by law, we will ensure proper documentation and limit the scope of shared information to the minimum necessary.

5. Cross-border Transfer of Personal Data

We do not transfer or store any personal data on servers located outside Vietnam unless required by Vietnamese law and with your prior consent.

6. Data-Protection Measures

We employ strict measures to safeguard information:

• Technical: access restrictions, anti-virus protection, and secure server environments.
• Organizational: defined roles and responsibilities for handling data.
• Personnel: employee awareness and compliance training.
• Storage: timely deletion or anonymization when data is no longer needed.

While we strive to protect your data, no system can guarantee absolute security.

7. Response to Data-Security Incidents

If a data-security incident occurs, we will notify affected individuals and relevant authorities within 72 hours in accordance with Article 22 of Decree 13/2023/NĐ-CP. We will investigate, assess the impact, and implement necessary remedial measures.

8. Retention Period

We retain personal data only for as long as necessary to fulfill the purposes stated or to comply with applicable legal obligations. When no longer needed, data will be securely deleted or anonymized.

9. Your Rights

Under applicable law, you have the right to:

• Be informed and give or withdraw consent;
• Access, correct, delete, or request restriction of your personal data;
• Object to processing or request data provision;
• File complaints or seek remedies for violations;
• Protect your own data-related rights under the law.

Requests can be made via the contact information provided below.

10. Your Obligations

You are responsible for:

• Providing complete and accurate information.
• Informing us of any changes to ensure the data we hold is current.

11. Policy Updates

This Policy may be updated to reflect changes in law, technology, or business operations. The updated version will be published on our website with the effective date. Continued use of the website signifies your acceptance of the updated Policy.

12. Contact

For any questions or requests regarding this Privacy Policy, please contact:

Taikisha Vietnam Engineering Co., Ltd.
12th Floor, Detech Building, 8 Ton That Thuyet St., Cau Giay Ward, Hanoi, Viet Nam
📧 Email: tvemktg@taikisha-vn.com
📞 Tel: +84 24 3562 2759

We will respond promptly and transparently in accordance with the law.